Documentation
Understand how Wysestats works, how to connect your platforms, how billing and limits behave, and how to get the most from the product.
Wysestats is built around one idea: connect your Instagram account, understand what your content is doing, and put that data to work across analytics, reporting, planner, leads, competitor tracking, and Notion workflows.
Use this docs library for
Setup, platform connections, account switching, analytics, posts, planner, reports, leads, billing, limits, privacy, and troubleshooting. This is public product documentation focused on how the app behaves for customers, not on internal implementation details.
Start Here
Start Here
How Wysestats Works
Understand the product model before you connect anything.
Start Here
Workspace vs Instagram source
Learn the difference between your account container and the Instagram account that powers the data you see.
Start Here
Glossary
Quick definitions for the terms you will see across the product and these docs.
Start Here
Quick start
Go from sign-up to a working first setup without guessing what comes next.
Start Here
First-run onboarding
What each onboarding screen does and why your answers shape the rest of the product.
Setup & Connections
Connect your accounts
Connections
Why Meta requires a Business or Creator account
Understand why a personal Instagram login returns no analytics.
Connections
Connect Instagram
Authorize through Meta's official connection and get your first account in.
Connections
Choose the right Instagram account
Pick the correct account when Meta's picker shows more than one option.
Connect for someone else
Connections
Connecting as an agency
Two clean paths for connecting client Instagram accounts you do not own.
Connections
Connecting on behalf of a client
Connect once for a client without long-term Meta Business access.
Connections
Connecting as part of a team
What to do when you lack the Page admin rights to grant the connection.
Manage and understand your connections
Connections
Manage connected accounts
Switch between connected accounts and understand what changes when you do.
Connections
Reconnect or disconnect
Refresh expired Meta access without losing data, or remove an account cleanly.
Connections
Account history and data gaps
Why historical insights can look incomplete, and what is and is not fixable.
Connections
Why some metrics are missing for some posts
Reference matrix of which metrics exist for which post types, and why.
Connections
Connect Notion
Add Notion after Instagram to power planner sync, lead mirroring, and report archival.
Using The App
Using the App
Home and navigation
Learn what each major area of the app is for and where to go next.
Using the App
Analytics overview
Read your account-level metrics, trends, date ranges, and dashboard controls with confidence.
Using the App
Posts and filters
Switch between card and database views, filter content, and build sets for deeper analysis.
Using the App
Competitors and Explore
Track competitors, understand outliers, and work with watchlists.
Using the App
Watchlists
Group the accounts you track into a focused watchlist that powers Competitors and Explore.
Using the App
Reports overview
Understand reports, templates, schedules, downloads, and share links.
Using the App
Create a report
Build a report step by step, choose the right account, and export with the right settings.
Using the App
Leads overview
Understand forms, submissions, notifications, and integrations before you publish anything.
Using the App
Build and publish a form
Create a form, review it properly, and publish a public link with confidence.
Using the App
Create custom elements
Use AI to generate stronger form interactions instead of generic fields.
Using the App
Canvas overview
See what Canvas is for, who it is for, and how it relates to sets and boards.
Using the App
Planner overview
Understand how planner databases are organized, how live editing works, and how undo and trash behave.
Using the App
Planner databases
Create a database, choose column types, work with table and calendar views, and recover deleted rows.
Using the App
Planner Notion sync
Mirror a planner database into Notion, understand which side is authoritative, and disconnect a single mirror.
Using the App
Planner automations
Generate recurring planner rows on a weekly or monthly cadence and undo a run if it does not look right.
Billing & Limits
Billing & Limits
Pricing and plans
Understand plan names, billing cycles, and where to confirm current prices.
Billing & Limits
Billing settings
Manage your plan, invoices, business details, and billing portal access.
Billing & Limits
Usage and quotas
Understand account limits, competitor limits, post history, and refresh cadence.
Billing & Limits
Change or cancel your plan
Upgrade, downgrade, accept a retention offer, or cancel at period end.
Settings & Maintenance
Settings
Profile settings
Understand which settings belong to your Wysestats user account versus your workspace or connected sources.
Settings
Notifications
Choose which alerts arrive in-app and by email.
Settings
Data and privacy
Export your data, understand retention, and review privacy controls.
Maintenance
Keeping your data current
Understand sync timing, next refresh, and what affects freshness.
Troubleshooting
Troubleshooting
Data not updating
Check the active account, refresh timing, and connection state before escalating.
Troubleshooting
Missing or low metrics
Why some posts show fewer metrics than expected — and what you can recover.
Troubleshooting
Instagram reconnect required
Fix expired access without losing track of what account you are working on.
Troubleshooting
Login and access issues
Resolve sign-in loops, access-denied messages, and workspace confusion.
Troubleshooting
Notion sync issues
Work through the most common reasons a Notion connection or sync does not behave as expected.
Troubleshooting
Billing and checkout issues
Solve common upgrade, checkout, invoice, and billing portal problems.
Troubleshooting
Why a feature is locked
Understand whether the cause is your plan, your active account, or your current setup state.